Customer Engagement

AI review automation that boosts ratings

Foxtra AI agents request reviews, respond instantly, and surface insights so you never miss a chance to delight customers.

Review automation analytics

What our review automation covers

Give every customer a voice and close the loop faster

Automated review requests

Trigger personalised review requests after purchases, appointments, or milestones.

Sentiment analysis

Detect tone across reviews and feedback channels to prioritise responses.

Pre-approved responses

Reply instantly with AI-crafted, brand-safe responses that adapt to context.

Escalation workflows

Route negative feedback to the right owner with transcripts and recommended resolutions.

Compliance & privacy

Respect platform policies, consent requirements, and data privacy regulations.

Reputation analytics

Track review volume, rating trends, and ROI across multiple locations and brands.

Blog

Review automation resources

Turn feedback into a competitive advantage

Frequently asked questions

How Foxtra automates review management

We integrate with Google, Facebook, Trustpilot, G2, Yelp, and industry-specific platforms through APIs and webhooks.

Yes. We tailor messages based on customer segment, product, location, and experience score.